Monte da Ribeira is committed to complying with the General Regulation on Data Protection (RGPD), ensuring the protection of personal data and reinforcing the relationship of trust that it commits to the CUSTOMER / GUEST.
The GDPR establishes new rules regarding the processing, by a person, company or organization, of personal data relating to natural persons, reinforcing the existing legal framework in terms of privacy and protection of personal data. The GDPR aims to contribute to the creation of an area of freedom, security and justice within the European Union, contributing to the well-being of natural persons and economic and social progress, the consolidation and convergence of economies at market level. internal.
This Privacy Policy informs you about the personal data we collect, how we treat them, for what purposes, with whom we share them, what is the retention period or the criteria we apply, as well as the different ways to contact us to know and exercise the Your rights.
Monte da Ribeira reserves the right to change the Privacy Policy, so we invite you to regularly consult this document. If the Privacy Policy changes, we will place a notice on the digital platforms of our publications.
www.montedaribeira.com is a registered website and is committed to ensuring a quality service to all customers and visitors to the site, as well as all aspects related to privacy. All personal information relating to customers, members or website visitors is handled in accordance with the GDPR. Whether you are a recent user or a long-time user, we ask that you read our privacy policy and if you have any questions, please do not hesitate to contact us.
Use of the website assumes acceptance of this Privacy Policy.
Monte da Ribeira collects different categories of data:
Anonymous information when the reader or user visits the Monte da Ribeira page and aims to improve the experience and navigation in our digital media.
Personal information when voluntarily provided by the customer or user in the subscription or optional registration.
Monte da Ribeira collects data about customers or users when: they make an online purchase; subscribe to newsletters; access and/or register on the Monte da Ribeira digital platforms; participate in contests, competitions and promotions; purchase products or through cookies on our websites.
montedaribeira.com uses the information collected to facilitate the booking and billing processes, customer management, for historical and statistical purposes, legal obligations, control of the quality of service and for future contacts. We use the information collected to tailor our products and services to our customers, to send information, promotions and offers via email, SMS or phone call. In this sense, we suggest that an e-mail address suitable for receiving this type of communication be provided. These communications relate to our products or products of partners with which we have an agreement and do not constitute a legal or contractual obligation and there are no consequences for those who do not provide them. You can stop receiving these messages at any time by unsubscribing from the digital newsletters or by sending an email to info@montedaribeira.com
The subsequent withdrawal of consent does not compromise the legality of the treatment carried out based on this consent.
Monte da Ribeira requests the express consent of the reader before using personal data for purposes other than those provided for in this Privacy Policy.
By providing your personal data to Monte da Ribeira, the holder of personal data authorizes that they are treated in accordance with this Privacy Policy.
When you visit our website, a small text file (Cookie) is created and saved on your computer’s disk. When this file is recognized, it will allow you to access it more easily and quickly, and customize the page in terms of your online experience. We also identify technical information from your computer when you visit the pages of our website, such as the IP (Internet Protocol), the operating system, the type of browser. We use this information to improve the quality of your visit to our website, and we will not disclose it to external entities of Monte da Ribeira. Most browsers automatically accept these files (Cookies), but you can delete them or automatically block them. In the “Help” menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.
Monte da Ribeira is responsible for the data collected, which are processed by computer. To ensure the security of your data, we treat the information you provide us with absolutely confidentially in accordance with our internal security and confidentiality policies and procedures, and we do not share personal data with third parties for commercial purposes. There may be automated decisions, such as the definition of profiles, in order to better adapt our offer to the needs of our customers and to allow subscribing customers to receive specific promotions and benefits. Monte da Ribeira may use third parties to send emails and SMS.
Monte da Ribeira is committed to ensuring respect for the rights of holders of personal data. Our customers and visitors have different privacy concerns and can at any time review, update and decide what type of data they want to be stored. The Data Protection Officer can be contacted directly via the email info@montedaribeira.com who may request, at any time, the copy of the data concerning him, the withdrawal of consent, rectification, deletion, limitation, portability and opposition to their processing. The data subject may submit a complaint to the supervisory authority, the National Data Protection Commission.
Personal data are kept until the purpose for which they are intended is exhausted. In the case of customer data, these will be deleted 2 years after the last interaction with our services, or, as long as the customer benefits from a Monte da Ribeira loyalty program, if at a later date, and if applicable. There may be legal provisions that oblige to keep personal data for a longer minimum period of time.
If you subscribe to the Newsletter on our website, you will receive information about our promotions and highlights by email. If you do not wish to receive any more Newsletters, you can remove your address from our mailing list by clicking on the link at the bottom of each newsletter. If you are a registered customer, you can modify your personal data at any time, simply by inserting your User Id and Password.
To guarantee the security of your data and maximum confidentiality, we treat the information you provide us with absolutely confidential, in accordance with our internal security and confidentiality policies and procedures. Whenever credit card information is requested, this communication is carried out via a secure line, when using browsers that allow it. We will also use a secure line on all pages where personal information is requested, which means that your information will be sent over the Internet in encrypted form. You can verify that you are in secure mode when you see a lock or key icon in the lower right or lower left corner of your monitor.
All contents on this site (texts, images and videos) are authorized for use and are protected by the Code of Copyright and Related Rights. This website may contain links to third party websites which are not under the control of montedaribeira.com. Our Privacy Policy is not applicable to these sites so it is recommended to read the Privacy Policy present there.
